Return and Refund Policy

Our Commitment to You 

At Zenfashion, we’re dedicated to giving you a delightful shopping experience. If something doesn’t meet your expectations, our flexible return and refund policy ensures you have peace of mind. 

How to Return a Product 

If you’d like to return an item, you can do so within 48 hours of receiving it. To make the process smooth, here’s what you’ll need: 

The product should be unused, undamaged, and in its original condition. 

Keep all tags, original packaging, and the invoice intact. 

These steps help us process your return quickly and hassle-free. So, please hold onto these items until you’re completely happy with your purchase! 

Easy Steps to Return 

We’ve made returning an item simple: 

Email us: Reach out to us at signifydventures@gmail.com within 48 hours of receiving your order. 

Or log in: You can also log in to your account on our website and select the return option. 

Once your request is received, our team will guide you through the process to ensure everything goes smoothly. 

Clear and Fair Refund Policy 

We aim to keep our refund process straightforward. If your purchase doesn’t live up to your expectations, we’ll make it right. 

Refund Timeline: 

After we receive the returned product, it goes through a quick quality check. 

If everything’s in order, we’ll process your refund within 5 to 7 business days. 

The refund will be credited to the original payment method you used. 

Quality Matters 

We strive to maintain the highest standards. Refunds are issued only for items in perfect condition. Items showing damage, wear, or misuse might not qualify for a refund. Our team performs a fair inspection to ensure the quality of every return. 

We’re Here for You 

Your satisfaction is important to us! If you have any questions or need assistance, our friendly customer support team is always ready to help. 

Thank you for choosing Zenfashion for your style needs. We’re excited to keep you looking fabulous!